34 - Sustainable Growth in Fintech: Unlocking the Power of Retention

In this episode, Dean Guida interviews Yemi Oluseun, Retention-Led Growth Strategist and founder of The Change Hive, about her work helping fintech and B2B SaaS companies improve customer retention and growth. Yemi shares her five-pillar retention framework, discusses the role of AI and data analytics in optimizing customer journeys, and explains how she supports VC and PE-backed firms with systemization, cash flow management, and market expansion.